Hospitality guest wiFi
SimRush delivers superfast 4G and 5G broadband to hospitality businesses throughout the UK
Offering your customers WiFi in locations where they can’t get a mobile phone signal, might be the difference between them visiting your premises or your competitors.
If you are one of the following types of businesses, then your customers will no doubt appreciate being able to connect to superfast WiFi.
Guest WiFi is suitable for:
- Lodgings such as hotels, campsites, B&Bs.
- Food and beverage services such as restaurants.
- Recreational venues such as cinemas, bowling alleys and clubs.
- Sports venues such as gyms, health clubs and sports clubs.
- Tourist attractions such as theme parks or experiences such as the London Dungeon.
- Concert or event venues.
Why offer Guest WiFi?
Increase your star rating
According to Which, to be classed as a three star hotel you should have WiFi available in public areas. To be classed as a four star you should have WiFi available in every guest bedroom. Therefore offering WiFi to your guests is paramount in order to increase your star rating.
Gather guest feedback
By offering your guests connectivity, you are able to survey guests during their stay. This should typically increase the response rate, and if guests are dissatisfied you are able to resolve any issues before it’s too late.
Get more reviews
Increase the number of reviews you receive from customers whilst they are at your premises or before they leave or check out.
Reach new audiences
Reach new audiences on social media platforms as your guests upload their photos to social media and tag your venue. This will raise brand awareness for your business on social media platforms such as Instagram, Facebook and Twitter.
Don't miss out
Get a free quote for Guest WiFi today.
How a prestigious boutique hotel used their Guest WiFi to gather 1091 Google reviews and a 4.6* rating
The Gunton Arms, are a rural boutique hotel with a loyal clientele.
Previously, they were not offering superfast WiFi to their guests, which led to reviews like this:
“If you need… superfast WiFi you’ll be disappointed…”
How SimRush gave them unbelievable speeds
FreeClix provided connectivity and guest WiFi for The Gunton Arms using SimRush, which meant their internet speeds increased dramatically, skyrocketing the number of reviews they receive:
They can now gather customer feedback at the best time, immediately after a visit!
The Gunton Arms can now achieve ten times the speed they were originally getting! This means they can effectively run their EPOS and cloud-based systems without interruption, improving both employee efficiency and customer satisfaction.
Not only do the reviews help entice potential visitors, but guests explicitly mention how great the WiFi is when they leave reviews, showing improved customer satisfaction:
“Wifi is excellent.”
What The Gunton Arms think
The Gunton Arms have saved tens of thousands of pounds on a leased line installation and reduced their installation time from 9.5 weeks to just 1 day.
“SimRush has transformed the way we can operate as a business. Not only do we have amazing download speeds, but the superfast upload speeds have also made a big impact on our operations, for example, it’s enabled us to use cloud-based file-sharing software so we can upload documents to the internet in seconds. This means we now have off-site data back-up and can work away from the business premises as all our data is accessible from anywhere.
It’s also significantly enhanced the customer experience as we now have guest wi-fi running at a speed which enables customers to stream videos and keep up to date with social media and emails.”
Simone Baker, General Manager, Gunton Arms
Ready to unleash the potential of SimRush on your business?
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Supercharge your hospitality business with incredible business and guest WiFi solutions.
With coverage throughout 99% of the UK, what are you waiting for?
We know that your guests have high standards, which is why we can help! Improve connectivity for your guests today.